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Privacy Policy

1. Information We Collect

At Swivel Industries, we collect specific commercial and technical data to provide accurate engineering quotations, crane manufacturing schematics, and ongoing Annual Maintenance Contract (AMC) support.

When you interact with our website, request a quote, or engage our engineering consultants, we may collect:

  • Corporate & Contact Identifiers: Company name, designated work email address, phone number, and physical plant or warehouse site address.
  • Technical Crane Specifications: Required lifting capacity (EOT, Gantry, or Jib Cranes), bay dimensions, span requirements, hoist speeds, and duty class requirements.
  • Site Blueprints & Architectural Layouts: Floor plans, CAD drawings, or structural drawings submitted for custom crane engineering and installation assessment.
  • Communication & Support Logs: Correspondence with our technical team regarding spare parts, maintenance schedules, and AMC service records.

2. How We Use Your Information

All data collected by Swivel Industries is used strictly to deliver safe, high-performance lifting solutions and ensure uninterrupted industrial operations.

  • Engineering Quote Generation: To compute structural loads, electrical configurations, and cost estimates tailored to your manufacturing facility.
  • Project Design & Fabrication: To customize crane girders, hoist mechanisms, and electrical control panels in compliance with Indian Standards (IS 3177 / IS 807).
  • AMC & Spares Scheduling: To track crane operational hours, schedule preventive maintenance, and dispatch certified service technicians for inspections.
  • Regulatory Compliance: To issue statutory load test certificates, safety inspection reports, and warranty documentation required by industrial safety authorities.

3. Data Security & Protection

Industrial blueprints and commercial pricing are proprietary assets. We implement rigorous technical and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

Our engineering servers and database systems utilize encryption, role-based access control, and firewalls. Access to client project documents is restricted exclusively to authorized mechanical and electrical engineers working directly on your project.

4. Third-Party Disclosures & Sharing

Swivel Industries does not sell, rent, or trade your corporate or contact data to commercial marketing third parties under any circumstances.

We only share information when strictly necessary for project completion or legal compliance, such as sharing delivery schedules with heavy transport partners for transporting crane girders, or providing load-testing records to government-approved industrial safety inspectors upon official mandate.

5. Contact Our Privacy Office

If you have any questions, requests for data deletion, or inquiries regarding our privacy practices and confidentiality agreements, please contact our administrative team directly:

Swivel Industries — Legal & Privacy Office
1008, 10th Floor, A Wing, Mohan Tribeca, Kalyan West, Maharashtra – 421301
Email: swivelind@gmail.com | Phone: +91 9820039346